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FAQ
When will my order be delivered?
At OzPaws, we want to make your shopping experience as smooth and stress-free as possible. That’s why we offer "FREE SHIPPING" on all orders within Australia no minimum purchase required. All orders are processed within 2–5 business days (excluding weekends and holidays). Please refer our Shipping policy for further details.
Can I return my products?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please view our return policy for further details.